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Privacy Policy

Privacy Policy

1 Online Privacy Practices

1.1 We take your right to privacy seriously

1.2 We wish to strike a fair balance between your personal privacy and making sure you are getting full value from the internet and additional products and services we may be able to market to you.

1.3 We are fully registered under the Data Protection Act 1998 and we ensure that we comply with all protection the Act gives you. You can find more information about the Act online at http://www.ico.gov.uk/. We use the data protection padlock symbol to show you when we are gathering personal data from you. Look out for it on the site.

2 Subscription

2.1 Some areas of our site ask you to provide information that allows us to enhance your site visit or reply to you after your visit. This would include subscription to online newsletters or feedback provided to us through the contact form or when you complete any on line survey that we may offer occasionally. When you do, we ask for your name, email address and other personal information that is necessary to supply the services to you. You can 'unsubscribe' from our online newsletters at any time.  Personal data may be used for future email mailings, support, notification of new products or new versions, and general correspondence pertaining to the products and correspondence which may relate you. If you prefer not to receive future marketing emails from us please contact us by e-mail at enquiries@concorde-copiers.com. 

2.2 We may pass on your information to selected third parties. If you do not wish us to pass information to these chosen third parties then this should be indicated when you register or when you check out. 

3 Trading from our Web Site

3.1 Ensuring that you can buy safely on line is a priority for us and we have made strenuous efforts to ensure that Store security is one of our highest priorities.  We have put in considerable effort to make sure that our online security measures help safeguard your information. We use industry-standard Secure Sockets Layer (SSL) technology to provide for the encryption of:

3.1.1 Potentially sensitive information such as your name and address

3.1.2 Critically-sensitive information like your credit card number

3.2 If you are concerned about the privacy of your credit card information, please call us on 0333 240 8166 to place your order directly with one of our customer service operatives.

3.3 We don't wish to infringe your privacy while using our site and we will never provide your personal information to anyone else if you have expressly asked us not to, but we may transfer your data within our group of companies (including outside the EEA where relevant) or if we sell our business in whole or in part.

4 Cookies

4.1 We use cookies (defined below) to enhance your experience visiting our website.  We do not, however, store your personal data in cookies.

4.2 Cookies are a message given to a web browser by a web server. The message then gets stored by the browser in a text file called cookie.txt. Every time the browser requests a page from the server, this message is sent back. The objective of a cookie is to identify users and personalise their website visit by customising web pages for them, eg. welcoming them by name on their next visit to the site. A site using cookies usually invites you to provide personal information such as your name, e-mail address and interests.

5 Financial Information

5.1 We do not store Credit Card details or sensitive personal financial details.

6 Telephone Calls

6.1 We may record telephone calls for training, quality or for evidential purposes.

7 Further Information on Data Protection and Personal Privacy

7.1 For more information from us on data protection and privacy contact:

The Data Protection Manager
Concorde
Merlin Business Park,
Exeter Airport,
Clyst Honiton,
Exeter, Devon
EX5 2UL

Tel: 01392 362088 

Email: enquiries@concorde-copiers.com 

Information on the Data Protection Act 1998 can also be found on the Information Commissioner’s web site at http://www.ico.gov.uk/

Use of this Site is subject to our Terms and Conditions

Concorde Corp. a company registered in England (registered number )

Concorde Privacy Policy v1 – Last updated 28th October 2011

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Testimonials

"The service that we have received from the team at Concorde Copiers has far exceeded our expectations. Their flexible and efficient approach has already created an excellent business partnership."

Lawrence Smith, Ashfords Solicitors

"Concorde runs a serious risk of giving the copier business a GOOD reputation! They provide excellent products, give first class service and above all, are people of principle and integrity."

Simon Sanger-Andersonr, Partner, Tozers Solicitors, Exeter

"The Chiefs' move to Sandy Park Stadium not only meant new facilities for our players and coaching staff but our valued administration staff too. Concorde Copiers provided equipment that matched our superb surroundings and enabled us to work more efficiently than ever. Concorde have complemented that initial input by providing us with superb service since and we look forward to working closely with them for many years to come."

Michael Churcher, Exeter Chiefs Rugby Club

"We always go back to Concorde for our copier requirements because of their impeccable service and deep understanding of our needs."

Joanne Payne, Administration Manager, St Loyes Foundation, Exeter

Managed Print Services

Managed Print ServicesManaged Print Services (MPS) enables you to outsource the management of all of your hardcopy output devices within your organisation. These can include copiers, multifunctional devices, printers and fax machines.

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About Us

Concorde Corp is a UK-leading independent provider of managed print and IT services - for commercial, professional and Not-for-Profit organisations. As our reputation has grown over the last 25 years, our business has steadily expanded and diversified.

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Head Office: Merlin Business Park, Exeter Airport, Clyst Honiton, Exeter, Devon EX5 2UL. Tel: 01392 362088 Fax: 01392 362084
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